Frequently Asked Questions
Everything you need to know about Barry Moore Property Services — covering our services, pricing, booking and quality guarantees.
About the Service
What areas of Essex do you cover?
We cover a wide area of Essex including Chelmsford, Colchester, Braintree, Witham, Maldon, Brentwood, Basildon, Southend-on-Sea, Harlow, Rayleigh, Wickford, Clacton-on-Sea, Epping, Billericay, Leigh-on-Sea, Grays, Great Dunmow, Halstead, Burnham-on-Crouch, Ingatestone, South Woodham Ferrers, Hockley and many more towns and villages across the county. If you're unsure whether we cover your area, please get in touch and we'll let you know.
Are you fully insured?
Yes. Barry Moore Property Services is fully insured with public liability insurance. We're happy to provide proof of insurance on request. This protects you as the homeowner or landlord in the unlikely event of any accidental damage during the course of work.
What types of work do you carry out?
We carry out a very wide range of property services and handyman work including: property maintenance and repairs, painting and decorating, flat pack assembly, TV mounting, shelving installation, curtain pole and blind fitting, door repairs, lock replacements, minor plumbing repairs, minor electrical works, fence repairs, shed assembly, garden maintenance, pressure washing, gutter cleaning, tiling, flooring installation, kitchen fitting, bathroom fitting, draught proofing and much more. See our Services page for a full list.
Do you work for landlords as well as homeowners?
Absolutely. We work extensively with Essex landlords, handling everything from end-of-tenancy repairs and property refreshes to reactive maintenance and routine inspections. We understand the importance of fast response times and minimal disruption to tenants. If you manage multiple properties, we can discuss a regular maintenance arrangement.
Can you handle multiple jobs in a single visit?
Yes — and this is actually one of the most popular and cost-effective ways to use our service. Many customers compile a list of small jobs and we tackle them all in a single visit, saving on call-out time and maximising value. Just let us know what you need when you get in touch.
Pricing & Quotes
How much do you charge?
Our pricing varies depending on the type of work, its complexity and the time involved. We don't publish standard rates because every job is different — a fair price for a proper assessment of the actual work needed gives you better value than a one-size-fits-all rate card. We're always transparent about pricing and will give you a clear quote before any work begins.
Do you charge for quotes?
No — quotes are completely free and there's no obligation to proceed. For most jobs we can provide a quote over the phone or by email, based on your description. For larger or more complex projects, we may want to visit the property first to give an accurate assessment.
Do I need to pay a deposit?
For smaller jobs, payment is typically due on completion. For larger projects involving significant materials, we may ask for a partial deposit to cover material costs before work begins. We'll always be clear about payment terms upfront.
What payment methods do you accept?
We accept bank transfer and cash. We'll agree payment method before work begins so there are no surprises.
Booking & Availability
How do I book?
The easiest ways to get in touch are via our contact form, by phone, or by email. We aim to respond to all enquiries within a few hours during business hours. Once we've discussed the job and agreed a price, we'll schedule a date and time that works for you.
How far in advance do I need to book?
It depends on the time of year and what we have on. For most jobs we can typically accommodate you within a week or two. For urgent repairs, please call us directly and we'll do our best to help as quickly as possible. We also take on last-minute jobs when availability allows.
Do you work weekends?
We work Monday to Friday 07:30–18:00 and Saturday 08:00–16:00. We don't generally work Sundays or Bank Holidays, though exceptions can occasionally be made for urgent situations.
What happens if I need to cancel or rearrange?
We understand plans change. Please let us know as early as possible if you need to cancel or rearrange — ideally at least 24 hours before the scheduled visit. This allows us to offer the slot to other customers.
Quality & Guarantees
Do you guarantee your work?
We take pride in the quality of our work and stand behind it. If there's ever an issue with work we've carried out, please let us know promptly and we'll return to address it. We're committed to leaving every customer satisfied with the result.
Do you supply materials or do I need to provide them?
It depends on the job. For many jobs, we can supply all necessary materials and include the cost in our quote. For some jobs — particularly where you have a specific product in mind (a particular paint colour, specific tiles, etc.) — you may prefer to supply the materials yourself. Just let us know your preference when you enquire.
Will you leave my home tidy after the work?
Absolutely. We protect floors and surfaces during work, clear up all waste and debris, and leave your home as tidy as we found it. We bring dust sheets and take rubbish away with us.
Can I see reviews from previous customers?
Yes — you can find our reviews on Google and Checkatrade. We have a strong track record of 5-star reviews from customers across Essex. We're always happy to point you to our reviews or discuss our experience with you directly.
Still Have a Question?
We're happy to help. Get in touch and we'll respond promptly.
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Professional handyman and property services across Essex. No obligation, no call-out fee.